Questions and Answers
Once we receive your payment, we will inform you immediately. Bank transfer usually takes 1-3 working days. If not it your payment after 5 working days from dispatch of payments credited, please let us know.
From which country is sent goods
Shipments are sent from the countries of the European Union.
Delivery of the shipment usually takes 3-7 working days (depends on delivery country). Speed of delivery we have no opportunity to influence. If you wish to to deliver faster recommended that you select EMS.
I have not received your shipment
Please go to your office delivery company and ask where your shipment is. Provide them with the tracking number of your shipment.
The movement of your shipment, you can track here:
If you do not pick up your shipment will be lost. Consignments sent from a fictitious name and address, I have no chance to pick up the shipment back. Unfortunately, in these consignments sent, is not returnable.
Your shipment can be seized at customs (probably should be informed, but it is not always true), or your shipment may be lost.
Transport your shipment may be delayed, 3 times already happened, the shipment was delivered in 2-4 weeks!